Support

We usually reply within one business day. support@lquest.app

My child's voice isn't being heard

Tap any button once after opening the app to unlock audio, then allow microphone access when the phone asks. In Read Aloud, hold the record button while your child speaks.

How do I restore my premium access?

Sign in with the same email you used to subscribe — your premium restores automatically on any device. Pilot and parent codes can be re-entered on the unlock screen.

How do I cancel?

Open Account settings and cancel there. Premium stays active until the end of the period you've paid for.

How do I delete our data?

Open Account settings and choose Delete account. Everything is removed immediately.

What data do you collect about my child?

A parent email for the account, learning progress, and an optional nickname and avatar for the leaderboard. No ads, no ad tracking, and voice clips are scored then discarded. Full details are in our Privacy Policy.

How do I make a privacy request?

Email support@lquest.app from the parent account address to access, correct, export, or delete your family's information. We respond within 30 days.